Our website address is: https://soapbouquets.uk
At Soap Bouquets UK, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.
When you shop with us or browse our website, we may collect:
• Personal Information: Your name, email address, phone number, and billing/delivery address when you place an order.
• Payment Information: We process payments securely through trusted third-party providers and do not store your card details.
• Order & Account Details: Purchase history, preferences, and login details (if you create an account).
• Website Usage Data: Information about how you use our site, such as pages visited and time spent on our website.
We use your information to:
✔ Process and Deliver Your Orders – Including order confirmations, shipping updates, and customer support.
✔ Improve Your Experience – Personalising our website and recommendations based on your preferences.
✔ Marketing (With Your Permission) – Sending exclusive offers, updates, and news about our products via email (you can opt out anytime).
✔ Legal & Security Reasons – To prevent fraud, comply with legal obligations, and protect our business.
We take your privacy seriously and use industry-standard security measures to keep your data safe. Your information is stored securely, and we never sell or share your personal data with third parties for marketing purposes.
Like most websites, we use cookies to enhance your browsing experience. Cookies help us:
• Remember your preferences and shopping cart items.
• Improve site performance and understand how visitors use our website.
You can manage or disable cookies in your browser settings.
You have the right to:
✅ Access the personal data we hold about you.
✅ Request Corrections if your information is incorrect.
✅ Ask for Deletion of your data (where legally possible).
✅ Opt-Out of marketing emails anytime (just click “unsubscribe” in any email from us).
To exercise these rights, please contact us at support@soapbouquets.uk
We work with trusted partners (such as payment providers and couriers) to complete your orders. These companies only receive the necessary details to fulfil their service and must protect your data in accordance with UK law.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email (if applicable).
If you have any questions about this policy or how we handle your data, feel free to reach out:
📩 Email: support@soapbouquets.uk
We value your trust and are always happy to help!
This Privacy Policy is fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.